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Special Issue 专刊 温度 服务暖人心

ิ܂์ྏ֥ڛༀđ๝ဢ໡ૌ္၂ᆰᄝන෬ೂޅิۚ۽ቔ ૌ৫ઔࢤ൭۽ቔđ႒଴طഈđ৥ൈਆ۱ᄅϜᆃཛ۽ቔࢳथݺਔb
ིੱb ޓ؟൙౦ఒြᆺ൞ิԛਔླ౰đ෰ૌ҂ᆩ֡ေቓ؟ഒሙС
̿̽̾̈́ ୍ ̾̿ ᄅđֻ၂ࡅೆሁ࠶ଲݓ࠽၄࿐॓࿐ᇏྏࣚሙڒ ۽ቔđ֒ൈϺఒြϜᆃུ໙ีࢳथਔđఒြ൞ޓۚྖ֥đ֌
߄ఖ֥ఒြ೶תᇀЧ၄ਏ॓࠯Ⴕཋ܄ඳᄝᇿҨӮ৫ൈđᆜ۱ ෰ૌ҂ᆩ֡Мު֥౷ᅼb໡ૌ֒ൈஷ֥֞ݺ؟ห൹౦ঃđ҂
ݖӱЇওᇿҨࠣః෰൭࿃޽ਔ ́̽ ۱۽ቔರbᆭު໡ૌބཌྷܱ ᆸ߆ၸ౵ཌྷܱ҆૊മᇀ࠶ଲ൧׻ીმ֞ݖđॖၛඪ໡ૌ൞oֻ
ᆯି҆૊ԉٳ܎๙ླྀטđᄝఃު֥Ϸ৘ݖӱᇏӮۿ෪؋Ϸ൙ ၂۱ӹ᱆֥ྂದpϔb
ൈིđಞೆሁఒြᆇᆞۋ൳֞ਔႪᇉ֥ႏഅߌ࣢b໡ૌପൈ
֥۽ቔଆൔࠎЧࣼ൞Ϣ฿აఒြ܎๙đ৘ࢳఒြ֥ླ౰đພ Ч़щࠠ҆ğ与 2018 年相比，“飞燕小队”现在有了
ഈࡆϫ൸৘۲ཛᅣӱđᆜ৘۲ᇕҋਘđ֒ൈીႵགྷӮ֥ଆϰđ 哪些变化与发展？
ಆौሱ࠭ଃ෬b ।ົ૶ğෛሢ࠶ଲ൧Ⴊ߄ႏഅߌ࣢đགྷᄝ໡ૌ֥۽ቔᇗ
o٦ဉཬؒpؓ໡ૌটඪ൞၂ᇕ಴უđඪૼ໡ૌ֥ڱԛ ྏᇯࡶݖ؈֞oࣚሙ߄ڛༀpഈটb
֤֞ಪॖđᆭభ֥ྌ७ۋत׻࿵ཨᄉ೛ਔb໡ૌູᆃ۱ӫݼ ໡ૌ҆૊ህ૊්֞ᇜௗ౨֞ऎႵཌྷܱࣜဒ֥ህြದჴđ
ۋ֞࢏όb ؓࢤཌྷܱ҆૊đଢ֥ࣼ൞Ϝ۲ཛᆟҦ࿹࣮ӹ๩đູఒြണ౨
۲ᇕړӻᆟҦđᇹ৯ఒြॹ෎ؿᅚb
Ч़щࠠ҆ğ你们提出让企业体会“无感服务”，这 ԢՎᆭຓđ໡ૌቆࡹ۲ཛᇹ৯௜෻ູೆڒఒြิ܂ህြ
些你们是怎么实现的？能给我们举两个例子吗？ ߄ڛༀđЇওࣁವڣᇹ௜෻aمੰჱᇹ௜෻aҍༀܵ৘௜෻a
〇“飞燕小队”与入孵企业沟通。 〇济南国际医学科学中心精准孵化器企业服务部 ।ົ૶ğo໭ۋڛༀpࣼ൞ಞఒြุ߶҂֞಩ޅ҂ьđ ሧჷᆜކ௜෻ބఒြᄎႏሦ࿘௜෻֩đᆇᆞൌགྷఒြoസྏp
The “Feiyan Team” is communicating 部长孔维民接受专访。图 / 何延海
with the enterprises that have landed in The magazine interviews Kong Weimin, chief ᄝ҂ᆩ҂तᇏđ൙౦ࣼϷݺਔđޓ؟ൈީఒြېၩ്֞ေቓ ᄎႏb
the incubator of service department of Precision Medical ֥۽ቔđ໡ૌၘູࣜ෰Ϸປਔbڛༀఒြݖӱᇏმ֥֞۲ᇕ ࣂ୍ ͆ ᄅٺԚđႵఒြิԛམ࿐༝ۚྍ࠯ඌఒြಪᆣb
Incubator of JMC.
໙ี໡ૌ߶ଏଏֹ࣐ሱ࠭ቋն৯ਈࢳथđྏූ໡ૌটМđྌ ͆ ᄅָđ໡ૌο࠹߃౨টህ૊֥ࢃഽđູ෮Ⴕೆڒఒြቓᆩ്
७໡ૌটॅđ֌໡ૌ҂߶Ϝᆃᇕ࿢৯Ԯղ۳ఒြb Ӂಃaۚྍ࠯ඌఒြണБ֩ٚ૫֥༢ਙᆩ്஡࿞b
ईਆ۱২ሰϔb Ϸ൙ིੱۚ൞o٦ဉཬؒp֥oᅱஇpđ໡ૌ༐ຬoህြ߄p
Ч़щࠠ҆ğ孔部长，好多人说你们是为济南国际医 હĤପൈ໡ૌࣼᄝಆസੱ༵ิԛਔೆሁఒြ֨࠺ᇿҨಆӱ૧ ೆሁ၄࿐ᇏྏ֥ࡲ᷺ྐ༏࠯ඌႵཋ܄ඳđ֒ൈ෰֥ଛ܄ ္ିӮູo٦ဉཬؒp֥ս଀Սb
学科学中心精准孵化器入驻企业服务的“大管家、店小二”， ٮսϷbႿ൞ڛༀ๶ؒႋᄎطളbo٦ဉཬؒp൞ࣜݖ໡ૌ ඳഈ൧đᆃш֥ሰ܄ඳླေषऎ۽അaඥༀٚ૫֥໭ິمິ
你们怎么看待这种定位？ ๶ّؒگ๷ీaഅၰק༯֥଀ሳđ൞༐ຬ໡ૌ֥ڛༀ๶ؒཞ ࡀᆣૼb֌ᄞૌ౵৚ମᇀ൧৚׻ીႵՎ༵২b໡ૌ֞۲҆૊ 回溯“飞燕小队”一年的发展，孔维民五味杂陈，既有
।ົ૶ğ໡ૌ࠶ଲݓ࠽၄࿐॓࿐ᇏྏࣚሙڒ߄ఖᆜކਔ ၛభࡅ৚֥ဉሰ၂ဢđ౞႔aॹࢮaۚ࿮ֹູఒြิ܂Ⴊᇉ Ֆഈ֞༯ࣉྛླྀטđҰᅳሧਘđෆࠢః෰ֹ൧֥σ২đቋᇔ 工作时的心酸、辛苦，也有取得好成绩的欣慰与获得肯定时
ऎСݓଽຓ၄࿐aࣁವa޺৳ຩaఒြܵ৘aఒြڛༀ֩ܵ ڛༀđ๝ൈߎ҂յಠఒြ֥ᆞӈࣜႏb ๙ݖ୭৯Ϸ৘ਔᆣૼđϜ෱ࢌ֞ఒြ֥൭৚b 的开心。孔维民表示，随着济南国际医学科学中心的发展，“飞
৘ࣜဒದҌđቆࡹ֥ህြ߄ܵ৘๶ؒđၛo׋ཬؽp̸oնܵ Ⴎ࠶ଲݓ࠽၄࿐॓࿐ᇏྏܵ຾߶ఠ๨๷׮၄ളࠢ๶ᇿҨ ߎႵК֥ࣘ၂ࡅఒြᄝᆃшᇿҨӮ৫ਔ၂ࡅྍ܄ඳđᄝࣉ 燕小队”将继续带动整个企业服务部做好本职工作，不断完
ࡅpൔڛༀଆൔđູೆڒఒြิ܂ఒြᄎႏᆷ֝a൧ӆषؿa ֨࠺ྸॖđ̿̽̾ͅ ୍ ̈́ ᄅđ࠶ଲ൧໏ളࡲू຾ჴ߶a࠶ଲ൧۽ ྛ၂۱๧ѓཛଢൈđᅱѓఒြေ౰ఒြଖ۱ٚ૫֥ࣜႏٓຶđ֌ 善提升自己，用最真诚的感情，最贴心的服务，最专业的知
ഈ൧ڣ֝aҍༀഡ࠹aҍༀವሧaഅༀ૝඀aದҌ஡ტa࠯ അྛᆟܵ৘अa࠶ଲݓ࠽၄࿐॓࿐ᇏྏܵ຾߶༯ؿuܱႿൌ ࠶ଲ൧ᄝᆃٚ૫ߎી٢षđఒြ໭଱ᆭ༯đ࿙౰໡ૌ֥Ϻᇹb໡ 识服务企业。
ඌࢌੀa॓࠯Ӯݔሇ߄a၄ਏӁြړӻa௖இ࿆Ԯaሧჷᆜކa ྛ၄ളࠢ๶ᆳြ֨࠺Ⴕܱ໙ี֥๙ᆩvđૼಒ٢ष၄ളࠢ๶
ህြ஡࿞֩קᇅڛༀđ๶ؒᆞౠ࣐ಆ৯յᄯoႏഅັߌ࣢pb ֥۽അᇿҨbᄝીႵᇿҨ༵২֥౦ঃ༯đ໡ૌა۽അ҆૊๙
ཌྷбo׋ཬؽpđ໡۷ౠཟႿϜ໡ૌק໊Ⴟoնܵࡅpb ৯஥ކđֻ၂฿ቆᆮิࢌ۲ᇕሧਘđֻؽ฿ࣼଦ֞ᆳᅶđӮ
oնܵࡅp֥ڛༀ৘୑൞ؿߨᇶܴି׮ྟđམఒြ෮མđഡ ۿᇿҨӮ৫ਔ ̾̿ ࡅ၄ളࠢ๶đིੱᆭۚđ෎؇ᆭॹđ҂ࣇᄝ he “Feiyan Team” of the incubator of Jinan Medical Center (JMC) has been astonishingly productive in 2018. They paid more than five
ദԩֹູఒြڛༀđᇶ׮ڛༀđิభڛༀđ൞ିႵིϺړఒ ߆ၸ౵൞׿၂ٺđࠧ൐ᄝ࠶ଲ൧္൞ध໭ࣇႵ֥b hundred times of visits to relevant departments to assist 105 enterprises in their registration process, handled 47 items of alteration, helped
T68 companies file on record for official seals, and coordinated the green channel of banking for 26 enterprises.
ြ֥ಆ໊ٚڛༀb ๝୍đႵࡅఒြၹູห൹ჰၹđᆺႵ၂฿֥ൈࡗປӮЇ
The dedicated and enthusiastic work team has the excellent quality of extreme conscientiousness, a passionate devotion to duty and a great
ওྛᆟᇿҨa܄ᅣख़ႆaၿྛष޼֩۲ᇕ൭࿃b໡ૌࠤఒြ
passion for hard work. As the chief steward for enterprises in the incubator of JMC, the “Feiyan Team” has created a microenvironment with
Ч़щࠠ҆ğ“飞燕小队”是怎么成立的，这个名字 ෮ࠤđᆇ൞၂ප׻҂ۍྃւđಆӱ۵ሶڛༀđᄝ௹ཋଽູఒ
meticulous care and distinguished service.
有什么寓意吗？ ြ஝ປ෮Ⴕ൭࿃bᆃ۱ིੱބ෎؇໡ૌ֒ൈ္൞҂ۍམའ֥b
Kong Weimin, chief of service department of the incubator of JMC and a member of the “Feiyan Team”, told about the stories of the work
।ົ૶ğᄝڒ߄ఖӮ৫ᆭԚđ໡ૌࣼᄝ࿹࣮ğ࠶ଲ၄࿐ ఃൌ֒ൈ໡ૌିܔϜ൙ϷӮđປಆ֤ၭႿ௜ൈ۽ቔࠒ৆ team. With the remarkable development that has taken place over the last year, the “Feiyan Team” will continue to offer precision services with the
ᇏྏڒ߄ఖނྏࣩᆚ৯൞൉હĤ་ႄ৯൞൉હĤ๶ؒିቓ൉ ༯֥ࣜဒބ୭৯b໡ૌڛༀ֥ሷᆻ҂ࣇࣇ൞ಆູ໊ٚఒြ sincerest feelings, the most thoughtful approaches and the most professional knowledge.

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